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How much of a service fee do I have to pay on tickets ? |
| Service fees will vary based upon the venue, event, and delivery method chosen during the check out process. , |
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Can I add tickets or registrations to my order? |
| We have no way to add tickets or registrations to an order that has already been paid for. Simply place an additional order for additional tickets or an additional registration. The organization or venue will combine..... |
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If I do not have a credit card, can I purchase tickets with cash? |
If you live in the York, Pennsylvania area, you may come into our office and purchase tickets with cash. We are located at 150 Rathton Road - York, PA 17403.
If you are outside the area, you..... |
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I lost my tickets, can you send me additional ones? |
If tickets were mailed to you we have no way of replacing lost or stolen tickets. You will need to make an additional purchase to attend the event or performance.
If you tickets are will call, you..... |
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If tickets are sold out, can I add my name to a waiting list? |
| Yes, when tickets are sold out, you will receive a message telling you that tickets are sold out and you will have the opportunity to enter your eMail address. If more tickets become available for that event or..... |
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Are group discounts available? |
| If group discounts are available for an event or performace, you will see the option for group tickets and amounts at time of purchase or the community organization will provide you with a discount code to enter at the..... |
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Why am I being charged a service fee on my order? |
| The service fee you are paying allows community organizations to provide this convenient service to you any time day or night. Many things go into offering a customer the convenience of ordering..... |
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How will I receive my tickets? |
| At the time of purchase, there were delivery options in which you had to chose from one or several options. This will tell you what the option is, or look on your receipt. It will show on your receipt. ..... |
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How do I contact MyCommunityEvents.com, MyCommunityTickets.com, or MyCommunityFundraising.com ? |
| The quickest most effective way to contact us is by..... |
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What is MyCommunityTickets.com ? |
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MyCommunityTickets.com is an innovative leader in providing non-profit, community, and arts organizations with an internet based event and.....
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What is MyCommunityEvents.com? |
| is a consumer portal to find events in their community or the community they are visiting world wide. Use our seach..... |
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What is MyCommunityFundrasing.com? |
| MyCommunityFundraising.com is a website dedicated to fundrasing. Look for great new ideas and success stories. Learn what makes..... |
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What is the difference between MyCommunityEvents.com and MyCommunityTickets.com? |
First and foremost, we are the same company.
is a portal for consumers to view all events and utilize our..... |
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How do I contact someone? |
| The quickest most effective way to contact us is by sending us an email. |
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Can I receive an e-mail when an event, registration, or tickets are available in my area ? |
| Yes, . This will take you to our home page and scoll down on the right side of the webpage. You can..... |
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What's Full Service Box Office? |
| A full service box office will allow you to add purchases to the system in cash or check and allow you to keep all your purchases in one place and run sales reports on each of your events. You can also use the full..... |
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How can I quickly add a buyer so we don't have to enter address information etc. ? |
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Many groups need a quick way to enter last minute data for buyers that come to the door to purchase. One option you may want to consider is adding a “Box Office” buyer to your system that will allow you to.....
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What is the Cost of Using the Full Service Box Office? |
| There are no monthly costs to use this functionality. Cash and check purchases can be added for free. Standard ticket service fees do apply for any electronic processed transactions and are controlled by the event. |
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What is Interactive Seat Mapping? |
Interactive Seat Mapping is a functionality where we create a custom map of your venue that allows your buyers to pick a seat during the purchase process.
This can note seats that are handicapped,..... |
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Is there a cost to use Interactive Seat Mapping? |
| Please to discuss your specific needs and determine if any set-up fees will be required. |
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Want to list events, sell tickets, or use online registrations on MyCommunityTickets.com ? |
| and fill out the registration form and one of our representatives will be contacting you via eMail within 24..... |
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What kind of organizations or venues does MyCommunityTickets.com work with? |
| MyCommunityTickets.com works with a wide variety of organizations and venues for their events. It does not matter how large or small they are...... |
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What kind of organizations or venues does MyCommunityEvents.com, MyCommuntiyTickets.com, & MyCommunityFundraising.com work with? |
We work with a wide variety of community organizations and venues for their events. It does not matter how large or small they are. We work with both non-profits and for profits. A few examples include:
Art.....
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Can I add a donation option? |
| Yes. You can add the ability to use standard donation option amounts of $25, $50, $75, and $100 or a custom option for the customer to enter the donation amount of their..... |
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How do I add an Auction? |
Organizations can view set-up instructions in their tool box after you have completed registration and logged into the website.
In summary, you add each item through the my auction icon and then you can..... |
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What does it cost to list auction items? |
| The listing fee is only 29 cents per item. Once item is considered sold, online sales do incur a service fee of 2.5% plus 98 cents on the total cost of the item plus any shipping charges you need to collect as part..... |
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Can MyCommunityFundraising be used for Silent Auctions that start online and end in person at the event? |
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MyCommunityFundraising's Auction Management software allows for the use of auctions online and event auctions. Bids placed online can easily transition to the live event with printable Bid Sheets. .....
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What is the cost of Online Registration? |
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The cost of using questions and answers depends on the cost of your registration. If registration is free and you are only collecting data, there is no cost. Standard service fees apply to registration.....
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What is Online Registration? |
| Online Registration is used by many organizations to obtain more information from the buyer at time of purchase or time of registration. MyCommunityEvents.com uses our leading event management software to promote..... |
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What are Questions and Answers? |
| The MyCommunityEvents questions and answers are used to obtain more information from the buyer at the time of purchase or time of registration. MyCommunityEvents.com uses our leading event management software to..... |
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Is there a cost to use the MyCommunityEvents? |
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The cost of using questions and answers depends on the cost of your registration. If registration is free and you are only collecting data, there is no cost. Standard service fees.....
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When is it appropriate to use Questions & Answers when posting an event? |
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The Question & Answer feature can be incorporated into any event which requires additional information to process a ticket sale. For example, reception dinners where a meal choice is given, vendor.....
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What is the refund policy of MyCommunityTickets.com ? |
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What is the exchange policy of MyCommunityTickets.com? |
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Is MyCommunityTickets.com secure ? |
| Yes. , |
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How do I know that I am making a purchase on a secure website? |
| Before you begin to enter your credit card information on any website make sure that the URL on your browser has changed from http to https…. The s means that you have moved to a secure area of the server where your..... |
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How is my personal information protected? |
| There are secure services so that when you place an order of the internet. The software (SSL Secure Sockets Layer) encrypts all the information you enter before it is sent across the internet. We also protect..... |
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What is PCI Compliance? |
| The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card..... |
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Is MyCommunityEvents, MyCommunityTickets, and MyCommunityFundraising PCI Compliant? |
Yes, the merchant provider provides scans on the website to validate security. If you would like to see a copy of our certificate, please contact us, we would be happy to share this with you.
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What are the fees to Use MyCommunityEvents.com? |
There are no fees to list any free event. Use MyCommunityEvents.com to list all your events and tell the world what you are doing.
Every Day people travel all over the world and are looking for..... |
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If I sell tickets are there service fees? |
| When selling tickets, there are many costs involved in servicing the sale. |
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How does an online Silent Auction work? |
| Start your next event's silent auction early by using our online auction software. You simply add each item with a photo and you can link this to an event, but do not have to be linked to any event. You can..... |
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What does it cost to list a silent auction item? |
The cost to list a silent auction item is 59 cents per item and allows you to collect bids prior to the event.
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What is Will Call ? |
| Tickets are held at the venue box office or at the door of the event. This is the best option because it is free and prevents tickets from being lost or stolen. Please bring photo identification and your printed receipt...... |
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US First Class Mail ? |
| This is one of our standard delivery options. Mail is subject to the timing of the US Postal Service. This service costs $1 per order. |
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What is the eReceipt Delivery Type? |
| This delivery type allows you to print out your receipt at home and bring it to the event for proof of purchase. |
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What is Priority mail? |
| This service requires tickets to arrive within 2 days. Cost of this service is $28 per order. Use this service if you need delivery at the last minute. |
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Why don't I see more ticket delivery options? |
| Each community organization or venue decides what delivery options are available to customers. Sometimes, because of the type of event or the number of staff members at th event, not all ticket delivery options..... |
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What is US Postal Service at no charge? |
| This option means that the event organization has chosen to incur the cost of the postage and handling and that there is no charge for mailing tickets. Please note, this option is still subject to the delivery by..... |
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Is there anyway for an event planner to add a custom delievery type? |
| Yes. Please at let us know they delivery type that you need and the cost and we would be happy to set this..... |
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